Indicrest Help Center

Indicrest.store provides a structured grievance redressal mechanism for customer complaints related to orders, payments, refunds, shipping, product quality, data privacy, or account issues.

All grievances are reviewed in accordance with our published Terms & Conditions and applicable Indian laws.

• Email: support@indicrest.store
• Contact Form: Available via our Help Center

Please include your Order ID and detailed description of the issue.

• Name: Inamullah Mohammed
• Email: support@indicrest.store
• Business Address: 8-1-284/OU/37, OU Colony, Shaikpet, Hyderabad, Rangareddy, Telangana, 500008, India
• Working Hours: Monday–Friday, 10:00 AM–6:00 PM IST

• Acknowledgement: Within 48 business hours • Investigation & Resolution: Within 7–10 business days

Complex cases involving logistics providers or financial institutions may require additional time.

• Order delays or non-delivery
• Refund or payment discrepancies
• Damaged, defective, or incorrect products
• Customs or import disputes
• Account or privacy concerns

If you are not satisfied with the initial response, you may escalate the matter by replying to the resolution email or contacting the Grievance Officer directly.

All disputes are subject to jurisdiction of courts located in Telangana, India.