Accessibility Statement

1. Our Commitment

Indicrest is committed to making its website accessible and user-friendly for all individuals, including people with disabilities.

We strive to follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and continuously evaluate our platform to improve accessibility features.

2. Accessibility Features

• Keyboard navigation support for interactive elements
• Alternative (alt) text for meaningful images
• Clear heading structure and semantic HTML
• Readable color contrast for text and backgrounds
• Resizable text without loss of content or functionality
• Accessible forms with clearly labeled input fields
• Consistent navigation across pages

Our website is designed to be compatible with commonly used assistive technologies such as screen readers and keyboard-only navigation systems.

3. Known Limitations

Despite our efforts, some areas may not yet fully meet accessibility standards.

• Third-party tools (such as payment gateways, chat widgets, or embedded services) may have limited accessibility controls.
• Occasional legacy content or supplier-provided media may lack complete alternative text.

We actively monitor these areas and work toward improving accessibility where possible.

4. Feedback & Assistance

We welcome feedback regarding accessibility barriers. If you encounter difficulty accessing any part of our website or need assistance completing a purchase, please contact us.

• Email: support@indicrest.store
• Response Time: Within 24–48 business hours
• Support Hours: Monday – Friday, 10:00 AM – 6:00 PM IST

We will make reasonable efforts to provide the information or assistance you need through an accessible communication method.

5. Grievance Redressal

If your accessibility concern is not resolved satisfactorily, you may escalate the matter to our Grievance Officer:

Grievance Officer: Inaamullah Md
Email: support@indicrest.store
Address: 8-1-284/OU/37, OU Colony, Shaikpet, Hyderabad, Rangareddy, Telangana, 500008, India

We aim to acknowledge escalated accessibility concerns within 5 business days.